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The New House
Home Assurance

Make a Referral for Housing Support Services

We understand everyone has different preferences when reaching out for support. Choose the option that works best for you:

Schedule a Consultation

Book a convenient time to speak with our housing specialists using our online calendar. Virtual and in-person options are available.

Complete Our Referral Form

Fill out our secure online form below, and we'll contact you within 1-2 business days to discuss next steps.

Contact us

Are you referring yourself or someone else?

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Frequently Asked Questions

  • What is Housing Stabilization Services (HSS)?
    HSS is a Minnesota Medicaid service that helps people with disabilities or mental health conditions find and keep housing. We offer help with searching for housing, getting approved, and staying stable in your home.
  • Who qualifies for HSS?
    You may qualify if you’re on Medical Assistance (MA), have a disability or mental health diagnosis, and are at risk of homelessness or living in unstable housing, and over the age of 18. We’ll help you figure it out.
  • What services do you provide?
    We provide three services: 1. Housing Consultation – for people who don’t have a case manager and need help creating a support plan. 2. Housing Transition – help finding housing, applying, and moving in. 3. Housing Sustaining – ongoing support to keep your housing stable.
  • How do I get started with your services?
    Just contact us! We’ll walk you through the steps, including getting a professional statement of need and a housing-focused person-centered plan (DHS paperwork).
  • Do you help with paying rent or deposits?
    We can’t help with paying rent, but we can help with deposits in certain situations.
  • Do you work with landlords?
    Yes. We can communicate with landlords on your behalf, help explain your situation, and assist with paperwork during the application process.
  • How often will I meet with my HSS provider?
    It depends on your needs. We’ll check in regularly—either in person, by phone, or virtually—to make sure you’re doing okay and staying housed.
  • What areas do you serve?
    We currently serve clients across Minnesota. In all counties
  • How much do your services cost?
    Our services are free for anyone covered by Medical Assistance (MA). We bill Medicaid directly.
  • I already have a case manager. Can I still get help?
    Yes! If your case manager isn’t doing housing-focused work, we can provide Housing Transition or Sustaining services.
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